We offer the following shipping options:
Domestic Priority Mail (2-3 days)
$5.50; includes insurance and delivery confirmation; may cost more for larger, heavier specimens
USPS International Priority Mail (6-10 Days)
Usually $10 for International Priority Mail; may cost more for larger, heavier items
Of course, you will only have to pay one shipping fee for multiple
items, unless for some unforeseen reason your shipping requires more than one package.
If you are interested in purchasing specimens from Civil Minerals, you may do so by sending and email
. We accept PayPal for online orders, and we can also accept credit cards manually (i.e., you will need to call us and
give us your credit card info and billing address, or you can also send your credit card info in two separate emails for security
You may also call 1-561-396-6234 to make an order over the phone. If you use PayPal, your order will
ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check.
Contact information including email address, telephone number, address,
etc. which is provided by the user is used solely for the purpose of completing the order. Financial information is used solely
to bill the customer for their order.
If for any reason you are not happy with
a mineral specimen you purchase from Civil Minerals, please contact us right away! Your satisfaction is our top priority!
We will arrange for you to send back the specimen, and your money, along with any shipping costs you incurred to receive and
return the specimen, will be refunded to you.
Broken or Damaged Items
We will carefully
pack your specimens to ensure they arrive in the same condition they left! Although it is rare, sometimes accidents
happens and a specimen may be damaged in transit. For specimens with high values, we strongly encourage the buyer to
purchase additional insurance to recover the costs of an item that becomes damaged in transit.