Dealer-banners/civilminerals-banner.jpg

Shipping/Policies
Home
Latest Updates!
Minerals and Crystals!
eBay Auctions
About Us
How to Order
Shipping/Policies
Refer a Friend
Contact Us
Links

Shipping
 
We offer the following shipping options:

Domestic Priority Mail (2-3 days)
$5.50; includes insurance and delivery confirmation; may cost more for larger, heavier specimens
USPS International Priority Mail (6-10 Days)
Usually $10 for International Priority Mail; may cost more for larger, heavier items

Combined Shipping
 
Of course, you will only have to pay one shipping fee for multiple items, unless for some unforeseen reason your shipping requires more than one package.

Payment Methods
 
If you are interested in purchasing specimens from Civil Minerals, you may do so by sending and email to josh@civilminerals.com. We accept PayPal for online orders, and we can also accept credit cards manually (i.e., you will need to call us and give us your credit card info and billing address, or you can also send your credit card info in two separate emails for security reasons).

You may also call 1-561-396-6234 to make an order over the phone. If you use PayPal, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. Financial information is used solely to bill the customer for their order.

Returns

If for any reason you are not happy with a mineral specimen you purchase from Civil Minerals, please contact us right away!  Your satisfaction is our top priority!  We will arrange for you to send back the specimen, and your money, along with any shipping costs you incurred to receive and return the specimen, will be refunded to you.

Broken or Damaged Items

We will carefully pack your specimens to ensure they arrive in the same condition they left!  Although it is rare, sometimes accidents happens and a specimen may be damaged in transit.  For specimens with high values, we strongly encourage the buyer to purchase additional insurance to recover the costs of an item that becomes damaged in transit.

Civil Minerals * 961 Spoonbill Circle * Weston, Florida * USA * 33326 Phone: (561) 396-6234 * www.civilminerals.com